FREQUENTLY ASKED QUESTIONS
- WILL BE A FRONT NAKED?
Yes. without the star and unpixelated.
- WHO IS THE BOOK FOR?
Content for over 18 years old, exclusive for art lovers.
- HOW MANY SHOOTINGS ARE IN THE BOOK?
InVictor #01 - There are 16 shooting with national and international photographers.
InVictor #02 - There are 10 shooting with national and international photographers.
- HOW MANY PHOTOGRAPHERS COLLABORATED IN THE BOOKS?
InVictor #01 - 8 photographers.
InVictor #02 - 7 photographers.
- CAN I SHARE THE BOOK?
No, the book contains copyright.
To protect against leaks there is a watermark on the book with the identification of who made the purchase.
- HOW DO I GET THE BOOK?
The digital book by email.
The combo (Digital + Printed), the digital is send by email and the printed is sent by DHL with discreet packaging.
We shipping worldwide.
- WHAT IS THE DEADLINE FOR DELIVERY OF THE DIGITAL OR PRITED BOOK?
The digital book is sent after confirm payment, in 24 hours.
The delivery time for the printed book is 12 days plus the delivery time for the country.
We shipping worldwide.
- WHAT ARE THE PAYMENT METHODS?
We accept payment through PayPal, a well-known, trusted, and secure way to make payments over the Internet.
Making a payment to us through PayPal is easy. You can use your existing PayPal account or pay by credit card even if you don’t have a PayPal account. Find out more information by going to the PayPal web site at http://www.paypal.com.
When making a payment you are asked to securely login to your PayPal account. No financial information, passwords, credit card numbers or personal information other than your name, email address, and shipping address is received by us.
Although PayPal is extremely secure, we are not responsible for protecting the personal information you share with them. You are encouraged to read the related PayPal policies carefully.
- HOW SAFE IS MY PURCHASE?
When shopping online using your credit card, all your information is entered on a secure SSL page. Your information is SSL-encrypted and sent directly to the credit card company's network, where the card and transaction are authorized and approved. Your credit card information is not stored on our servers.
- IF YOU WANT TO CHANGE MY DELIVERY ADDRESS, CAN I?
- EVEN WITH THE ORDER SENT, CAN I CHANGE?
Please be informed that your shipping address cannot be revised once the order has been processed or shipped. Please update your shipping address to your current address for a next order.
- DO THE PRODUCTS HAVE TRACKING CODE?
- HOW LONG DOES IT TAKE TO SHIP? AND HOW CAN I TRACK MY ORDER?
Delivery time is based on the shipping option you have chosen. After the order is shipped, we will send you your tracking number and tracking website by email (the one you registered on the order).
The order processing and shipping period will be from 1 to 7 working days, at the end of this period, the tracking code will be sent to your email address provided in the registration for real-time monitoring. We are not responsible for any delays caused by the Post Office.
The delivery of the product may be prolonged for reasons of strikes, recesses and periods of great demand.
- WHEN CAN I REQUESTE EXCHANGES OR RETURNS?
- WHAT IS THE DEADLINE TO REQUEST EXCHANGES OR RETURNS?
You can request an exchange or return within 7 days of receiving your product and send it to our address. After that, in a maximum of 2 working days we will analyze the condition of the product and get in touch with you via email.
- HOW DO I USE THE PROMOTION COUPON?
If you have a promotional coupon and want to activate it, just copy and paste it into the checkout page. After entering, make sure it has been activated, as the validation of the coupon will have to appear. If that doesn't happen, check if the coupon isn't wrong, otherwise, contact us through our chat or our email (firstname.lastname@example.org).
If you cannot find an answer to your question, please email us at email@example.com.